Brock N.
Service Technician
6 Reviews
“On time, super professional, and explained everything that would be done and in order. After completion of service, he recapped everything that was done and answered all my questions on how to self-service things that I as a homeowner can do to maintain the optimal performance of my HVAC system.”
“Brock was on time, professional, knowledgeable and respectful. I really appreciate his work.”
“Brock was on time, professional, knowledgeable and respectful. I really appreciate his work.”
“This was my first experience with Clear Air. I was happy enough to sign up for a Maintenance Agreement on the spot.”
“Brock did a great job on installing my new Trane unit. He handled things efficiently and expertly! As always the job site was left clean and in great shape. Each step of the way he explained briefly the next step so I would know what was happening and how long. It really helped that when I was signing up for the maintenance plan. There are 3 tiers and he helped me pick the one that was best for what I needed with a new unit. I really appreciate Brock and also I have never been disappointed with any of the kind and knowledgeable employees at Clear Air. Brock will be back for a follow up visit in 2-3 months to make sure everything is running the best possible way!”
“Unfortunately, we had to replace and install all new equipment as our A/C units were old and one had quit working completely.
The crew was very friendly, and helpful, they cleaned up after themselves.
They came back to do an install check couple weeks later and everything was running top-notch, they had a question about the noise of one of the systems and so they called into Trane tech-support and found out that it was fine. It was just noisy because of the length of the lead from the house to the A/C unit.
We were very impressed with Brock who is the sales person, Thomas, and all the others that accompanied in installing all the units; 2 AC units outside, 2 coils and 2 furnaces , and new wiring inside, as well as 2 thermostats inside. They assisted and made sure that we were able to get the thermostats connected to the phone app for easy use.
We would highly recommend the company, as well as their staff. They were very polite, they thought it would be a 7am-8:30 pm job, they were done by 4pm. Very impressed with their work ethics.
Terry and Cyndi A.”